# Account & sign-in > Why NeuroSquad asks you to sign in, how signing in from the app works, your plan and devices, working offline, and exactly which usage statistics the app sends. Source: https://docs.neurosquad.ai/en/getting-started/account NeuroSquad works with a **NeuroSquad account**. It's free: every account is on the **Free** plan, with no limits. You sign in once on each computer, in your browser, with a code sent to your email or with Google. Your code, files, prompts and terminals stay on your computer — the account doesn't change that. It changes two things: the app asks you to sign in, and while you're signed in it sends **usage statistics** — counts, never content. The full list is [below](#what-the-app-sends). ## Why an account - **Your plan belongs to you**, not to one computer. - **You see every computer** that uses your account, and can sign any of them out. - **We learn how NeuroSquad is used** — which agents, cards and features — so we know what to build next. ## Sign in from the app Until you sign in, NeuroSquad shows only the sign-in screen: no canvas, and no agents start. **1. Your browser opens** The app opens **app.neurosquad.ai** in your default browser and shows a short code, like `ABCD-EFGH`. **2. Sign in on the page** Enter your email and type the 6-digit code we send you (it's valid for 10 minutes), or press **Google**. A new email simply creates a new account — there's no separate sign-up. **3. Connect this computer** The page asks whether to connect NeuroSquad on your computer — by its name — and shows the same code. Check that it matches the code in the app and press **Connect**. The page then says **Done — return to NeuroSquad**. **4. Back in the app** The app notices by itself within a few seconds — or press **I've signed in** to check right away. Closed the tab by mistake? **Open the browser again** brings it back. The code works for 10 minutes; after that, start over. > Press **Connect** only for a code you see in your own NeuroSquad window. Connecting someone else's > code signs *their* computer in to *your* account. ## Your plan The app shows the account you're signed in with and its plan. Today every account is on **Free — unlimited**. ## Switch account or sign out Signing out returns the app to the sign-in screen. Nothing on your computer is deleted: workspaces, agents, notes and settings stay where they are, and they're there again after you sign back in — with the same account or another one. ## Manage your account on the web Open [app.neurosquad.ai/account](https://app.neurosquad.ai/account) in any browser and sign in the same way. There you can: - **Change your name and picture.** Pictures can be PNG, JPEG or WebP up to 2 MB; they're re-encoded to 256×256 and their metadata is removed. Without a picture, you get a circle with your initials — the same one in the app and on the web. - **See your devices** — each computer's name, system, app version and when it was last seen — and **sign out** any of them. That computer goes back to its sign-in screen. - **Delete your account.** You confirm it with a code sent to your email. The account and its usage statistics are deleted; nothing on your computers is touched. ## Working offline You need the internet to sign in. After that, NeuroSquad keeps working when NeuroSquad Cloud can't be reached: the app works as usual and shows a quiet **offline** note. This lasts **7 days** from the last time the app reached the cloud; after that it asks you to sign in again. If this computer's session ends — for example, you signed it out on the web — the app goes back to the sign-in screen. Your data on the computer is untouched. ## What the app sends While you're signed in, the app sends these usage statistics to NeuroSquad Cloud (`api.neurosquad.ai`) — and nothing else. Your computer is identified by a random install ID, and each workspace by a random ID made for it, never by its folder or name. The statistics are linked to your account, and the NeuroSquad team can see them account by account. | When | What | | --- | --- | | Every minute while the app runs | App version, operating system, whether the window is in focus, how many workspaces are open, how many agents of each agent CLI are running | | When the app starts | App version, operating system and its version, the app's language; the first start of a new install is marked | | When a workspace opens, then every 30 minutes | How many cards of each type, agents of each agent CLI, arrows and groups it has | | When an agent starts | Which agent CLI, its own login or OpenRouter, whether dangerous mode and canvas mode are on | | When you use certain features | The feature's name, from a fixed list built into the app | | Each time you dictate | How long the recording was, which speech model and engine (CPU or GPU), whether text came out — never the text | | When you sign in, and with each of the above | Your country, worked out on the server from your IP address — the IP itself is not stored | Individual events are kept for 90 days; daily totals made from them (such as how many people were active that day) are kept after that. ### Never sent - Code, file contents, file names, folder paths, repository addresses - Names of workspaces, cards and agents - Prompts, agent answers, terminal output - Environment variables, passwords, tokens and API keys The server rejects any field that isn't on its list, so even a bug in the app can't slip content in. The agents themselves still talk to their own AI services directly, the way they always do — not through NeuroSquad. The complete privacy notice is on [neurosquad.ai/en/privacy](https://neurosquad.ai/en/privacy/). ## Next - **[Your first workspace](https://docs.neurosquad.ai/en/getting-started/first-workspace)**: Point NeuroSquad at a project folder — or explore the demo. - **[Where your data lives](https://docs.neurosquad.ai/en/help/data)**: What stays on your computer, and how to back it up.