# FAQ

> Quick answers to the questions people ask most.

Source: https://docs.neurosquad.ai/en/help/faq

### Is NeuroSquad an AI?

No. It runs the AI agents you already use — Claude Code, Codex, Qwen Code and others — and gives
them a shared canvas, tools and notifications.

### Which systems does it run on?

Windows 10 and 11 (64-bit), from a ready-made installer on our
[download page](https://neurosquad.ai/en/download/). On a Mac (macOS 12 or newer, Apple silicon or Intel), see
[Install on macOS](https://docs.neurosquad.ai/en/getting-started/macos). A Linux version is coming later.

### How do I install and update it?

Download `NeuroSquad-Installer.exe` from the [download page](https://neurosquad.ai/en/download/) and
run it — it fetches the latest version — or use winget, Scoop or a PowerShell one-liner. NeuroSquad
then updates itself; your data is kept. See
[Install](https://docs.neurosquad.ai/en/getting-started/installation).

### Do I need an account?

Yes, a free NeuroSquad account — the app asks you to sign in on first launch, in your browser, with an
email code or Google. Every account is on the Free plan, with no limits. You also stay signed in to the
agents themselves, the way you would in a normal terminal. See [Account & sign-in](https://docs.neurosquad.ai/en/getting-started/account).

### What languages is the app in?

English, Russian and Chinese. Pick one with the **Language** setting in **Settings** — it applies
instantly. Until you choose, NeuroSquad follows your system's language.

### Does it cost anything to use the agents?

The agents are billed by their own providers, exactly as if you ran them yourself. NeuroSquad shows
you how many tokens they use in [Usage & costs](https://docs.neurosquad.ai/en/usage), and a [Budget card](https://docs.neurosquad.ai/en/cards/budget) can cap
it.

### Is my code sent anywhere?

NeuroSquad itself doesn't send your code anywhere. The agents talk to their own AI services, as they
always do. Dictation runs entirely on your computer. What the app does send is usage statistics —
counts such as how many cards of each type a workspace has, never code, file names, paths or prompts.
The full list is in [Account & sign-in](https://docs.neurosquad.ai/en/getting-started/account#what-the-app-sends).

### Can I use a different AI model?

Yes. Connect an [OpenRouter](https://docs.neurosquad.ai/en/providers/openrouter) key and run Claude Code, Codex CLI, OpenCode, Kilo Code,
Qwen Code, Hermes Agent or Crush on hundreds of models.

### Can I talk to my agents from Telegram?

Yes — connect your own bot with a [Telegram card](https://docs.neurosquad.ai/en/integrations/telegram). Only chats you allow can
reach your agents.

### Which agents can use arrows?

Claude Code, Codex CLI and Qwen Code. Other agents run fine in cards but can't use connected cards
yet. See [Supported agents](https://docs.neurosquad.ai/en/agents).

### Do agents keep working if I switch workspaces?

Yes. Switching workspaces never stops anything. With **Keep agents running when the window is
closed** on (Settings → System), they even keep working after you close the window.

### Can two agents work on the same project?

Yes. To stop them getting in each other's way, give them [isolated worktrees](https://docs.neurosquad.ai/en/agents/worktrees) or
split the job into separate tasks on a [task board](https://docs.neurosquad.ai/en/cards/kanban).

### Will my conversation survive a restart?

For Claude Code, Qwen Code and Pi — yes, they pick up the same conversation. Other agents start
fresh.

### Can I use it from my phone?

Yes — see [Remote access](https://docs.neurosquad.ai/en/remote).

### Does deleting a workspace or card delete my files?

Never. It only removes it from NeuroSquad.

### Is there a light theme?

Not yet. NeuroSquad is dark only.

### Where can I ask a question or share an idea?

On our [Discord server](https://discord.gg/DyKn8cGTc). Ask anything, report a bug or suggest a feature — the team reads it.