Account & sign-in
NeuroSquad works with a NeuroSquad account. It’s free: every account is on the Free plan, with no limits. You sign in once on each computer, in your browser, with a code sent to your email or with Google.
Your code, files, prompts and terminals stay on your computer — the account doesn’t change that. It changes two things: the app asks you to sign in, and while you’re signed in it sends usage statistics — counts, never content. The full list is below.
Why an account
- Your plan belongs to you, not to one computer.
- You see every computer that uses your account, and can sign any of them out.
- We learn how NeuroSquad is used — which agents, cards and features — so we know what to build next.
Sign in from the app
Until you sign in, NeuroSquad shows only the sign-in screen: no canvas, and no agents start.
The app opens app.neurosquad.ai in your default browser and shows a short code, like
ABCD-EFGH.
Enter your email and type the 6-digit code we send you (it’s valid for 10 minutes), or press Google. A new email simply creates a new account — there’s no separate sign-up.
The page asks whether to connect NeuroSquad on your computer — by its name — and shows the same code. Check that it matches the code in the app and press Connect. The page then says Done — return to NeuroSquad.
The app notices by itself within a few seconds — or press I’ve signed in to check right away. Closed the tab by mistake? Open the browser again brings it back. The code works for 10 minutes; after that, start over.
Press Connect only for a code you see in your own NeuroSquad window. Connecting someone else’s code signs their computer in to your account.
Your plan
The app shows the account you’re signed in with and its plan. Today every account is on Free — unlimited.
Switch account or sign out
Signing out returns the app to the sign-in screen. Nothing on your computer is deleted: workspaces, agents, notes and settings stay where they are, and they’re there again after you sign back in — with the same account or another one.
Manage your account on the web
Open app.neurosquad.ai/account in any browser and sign in the same way. There you can:
- Change your name and picture. Pictures can be PNG, JPEG or WebP up to 2 MB; they’re re-encoded to 256×256 and their metadata is removed. Without a picture, you get a circle with your initials — the same one in the app and on the web.
- See your devices — each computer’s name, system, app version and when it was last seen — and sign out any of them. That computer goes back to its sign-in screen.
- Delete your account. You confirm it with a code sent to your email. The account and its usage statistics are deleted; nothing on your computers is touched.
Working offline
You need the internet to sign in. After that, NeuroSquad keeps working when NeuroSquad Cloud can’t be reached: the app works as usual and shows a quiet offline note. This lasts 7 days from the last time the app reached the cloud; after that it asks you to sign in again.
If this computer’s session ends — for example, you signed it out on the web — the app goes back to the sign-in screen. Your data on the computer is untouched.
What the app sends
While you’re signed in, the app sends these usage statistics to NeuroSquad Cloud
(api.neurosquad.ai) — and nothing else. Your computer is identified by a random install ID, and each
workspace by a random ID made for it, never by its folder or name. The statistics are linked to your
account, and the NeuroSquad team can see them account by account.
| When | What |
|---|---|
| Every minute while the app runs | App version, operating system, whether the window is in focus, how many workspaces are open, how many agents of each agent CLI are running |
| When the app starts | App version, operating system and its version, the app’s language; the first start of a new install is marked |
| When a workspace opens, then every 30 minutes | How many cards of each type, agents of each agent CLI, arrows and groups it has |
| When an agent starts | Which agent CLI, its own login or OpenRouter, whether dangerous mode and canvas mode are on |
| When you use certain features | The feature’s name, from a fixed list built into the app |
| Each time you dictate | How long the recording was, which speech model and engine (CPU or GPU), whether text came out — never the text |
| When you sign in, and with each of the above | Your country, worked out on the server from your IP address — the IP itself is not stored |
Individual events are kept for 90 days; daily totals made from them (such as how many people were active that day) are kept after that.
Never sent
- Code, file contents, file names, folder paths, repository addresses
- Names of workspaces, cards and agents
- Prompts, agent answers, terminal output
- Environment variables, passwords, tokens and API keys
The server rejects any field that isn’t on its list, so even a bug in the app can’t slip content in. The agents themselves still talk to their own AI services directly, the way they always do — not through NeuroSquad. The complete privacy notice is on neurosquad.ai/en/privacy .